Terms of Use

1. Acceptance of Terms

By accessing and using the Sovera Eduvia website (soveraeduvia.com) and our career development services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. These terms constitute a legally binding agreement between you and Sovera Eduvia, a career development platform specializing in historic site interpretation training and professional development services.

If you do not agree with any part of these terms, you must immediately discontinue use of our website and services. Your continued use of our platform following any modifications to these terms constitutes acceptance of those changes.

2. Service Description and Scope

Sovera Eduvia provides comprehensive career development services with a specialized focus on historic site interpretation. Our platform offers educational resources, training programs, professional development courses, and certification pathways designed to enhance career prospects in cultural heritage, tourism, and related fields.

• Online learning programs and educational content
  • Interactive course materials and multimedia resources
  • Assessment tools and progress tracking systems
  • Downloadable resources and reference materials
• Professional certification and skill development programs
• Career guidance and consultation services
• Industry networking and professional development opportunities
• Specialized training in historic site interpretation methodologies

Our services are designed for professionals, students, and individuals seeking to develop expertise in historic site interpretation, cultural heritage management, and related career fields. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with appropriate notice to users.

3. User Responsibilities and Conduct

As a user of our platform, you agree to use our services responsibly and in accordance with all applicable laws and regulations. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

• Provide accurate and complete information during registration and maintain updated account details
• Use our services only for lawful purposes and in accordance with these terms
• Respect intellectual property rights and refrain from unauthorized copying or distribution of our content
• Maintain professional conduct in all interactions with other users and our staff
• Report any technical issues, security concerns, or inappropriate behavior promptly

You agree not to engage in any activities that could harm our platform, other users, or compromise the security of our systems. This includes, but is not limited to, attempting to gain unauthorized access to our systems, distributing malware, or engaging in any form of harassment or discrimination.

4. Intellectual Property and Content Rights

All content on our platform, including but not limited to text, images, videos, audio materials, course content, assessments, and software, is the exclusive property of Sovera Eduvia or our licensed content providers. This content is protected by copyright, trademark, and other intellectual property laws.

• Reproduction or distribution of our content without authorization is strictly prohibited
• Users may not reverse engineer, decompile, or attempt to extract source code from our platform
• Screenshots and recordings of our content for personal study notes are permitted within reasonable limits
• Any user-generated content submitted to our platform grants us a license to use that content for platform improvement and educational purposes

5. Privacy and Data Protection

We are committed to protecting your privacy and personal information in accordance with applicable data protection laws, including GDPR requirements for users in the European Union. Our collection, use, and protection of your personal data are governed by our Privacy Policy, which forms an integral part of these terms.

By using our services, you consent to the collection and processing of your personal information as described in our Privacy Policy. This includes information necessary for account creation, course delivery, progress tracking, and communication regarding our services.

• We collect only information necessary for service delivery and platform improvement
• Your data is stored securely and is never sold to third parties
• You have the right to access, correct, or delete your personal information
• We may use aggregated, anonymized data for research and platform enhancement

6. Payment Terms and Refund Policy

Payment for our services is due at the time of enrollment or service activation. We accept various payment methods as indicated on our platform. All prices are displayed in the applicable currency and include any mandatory taxes or fees.

Our refund policy varies depending on the type of service purchased. Generally, refunds may be available within 14 days of purchase for courses not yet started, subject to specific conditions outlined in our detailed refund policy. Completed courses, downloaded materials, and certification programs have different refund terms.

• Full refunds available within 14 days for unused course enrollments
• Partial refunds may be considered on a case-by-case basis for extenuating circumstances
• Certification fees are non-refundable once the certification process begins
• Subscription services may be cancelled with appropriate notice periods

7. Limitation of Liability

While we strive to provide high-quality educational content and services, we cannot guarantee specific career outcomes or employment results. Our services are educational in nature and designed to enhance professional skills and knowledge.

To the fullest extent permitted by law, Sovera Eduvia shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claims related to our services shall not exceed the amount paid by you for the specific service in question.

8. Governing Law and Dispute Resolution

These terms are governed by the laws of the Czech Republic. Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration in accordance with Czech arbitration procedures, or through competent courts in Plzeň, Czech Republic.

Before initiating formal dispute resolution procedures, we encourage users to contact our support team to attempt to resolve any issues amicably. Many concerns can be addressed through direct communication and mutual understanding.

9. Modifications and Updates

We reserve the right to modify these terms at any time to reflect changes in our services, legal requirements, or business practices. Significant changes will be communicated to users through email notifications or prominent notices on our platform.

Continued use of our services after such modifications constitutes acceptance of the updated terms. If you do not agree with any modifications, you should discontinue use of our services and may be entitled to a refund for unused portions of paid services, subject to our refund policy.