Sovera Eduvia - Professional Career Development Through Historic Site Interpretation

Information We Collect

At Sovera Eduvia, we collect information to provide you with exceptional career development services focused on historic site interpretation. The information we gather helps us personalize your learning experience and improve our educational offerings.

Personal Information

When you register for our programs or contact us, we may collect:

Name and contact details (email address, phone number)
Professional background and career goals
Educational history and qualifications
Payment information for course enrollment
Communication preferences and language settings

Usage Information

We automatically collect certain information about how you interact with our website and services:

Pages visited and time spent on our platform
Course progress and completion rates
Device information and browser type
IP address and general location data
Referral sources and search terms used

How We Use Your Information

Your information serves multiple purposes that directly benefit your learning experience and help us maintain high-quality educational services. We're committed to using your data responsibly and only for legitimate business purposes.

Educational Services

We use your information to deliver personalized learning experiences, track your progress through our historic site interpretation programs, and provide relevant course recommendations based on your career goals and interests.

Communication and Support

Your contact information allows us to send important updates about your courses, respond to your inquiries, and provide technical support when needed. We may also share relevant industry news and career opportunities in historic preservation.

We never sell your personal information to third parties or use it for purposes unrelated to your educational journey with us.

Data Sharing and Third Parties

We work with trusted partners to deliver our services effectively, but we maintain strict controls over how your information is shared and used by these third parties.

Service Providers

We may share your information with carefully selected service providers who help us operate our platform, process payments, send communications, and analyze website performance. These partners are contractually obligated to protect your data and use it only for specified purposes.

Legal Requirements

In certain circumstances, we may be required to disclose your information to comply with legal obligations, protect our rights, or respond to lawful requests from public authorities within the Czech Republic or other jurisdictions.

Your Rights and Choices

You have significant control over your personal information and how we use it. Under applicable privacy laws, including GDPR, you have several important rights regarding your data.

Access Your Data

Request a copy of the personal information we hold about you, including details about how it's processed.

Correct Information

Update or correct any inaccurate or incomplete personal information in your account.

Delete Your Data

Request deletion of your personal information, subject to certain legal and contractual obligations.

Restrict Processing

Limit how we use your information in certain circumstances while maintaining your account.

How to Exercise Your Rights

To exercise any of these rights, simply contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity to protect your privacy. You also have the right to withdraw consent for marketing communications at any time.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to address evolving threats.

Technical Safeguards

We use industry-standard encryption for data transmission and storage, secure servers with regular security updates, and multi-factor authentication for administrative access. Our payment processing complies with PCI DSS standards.

Organizational Measures

Access to your personal information is restricted to authorized personnel who need it to perform their job functions. Our team receives regular privacy and security training, and we maintain detailed logs of data access and processing activities.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Different types of information have different retention periods based on their purpose and legal requirements.

Account Information

We keep your account information and course records for the duration of your enrollment plus seven years after course completion to support credential verification and continuing education requirements in the heritage sector.

Marketing Data

Marketing communications data is retained until you unsubscribe or request deletion. We review and purge inactive marketing contacts every two years to keep our communications relevant and up-to-date.

International Data Transfers

As we operate primarily within the Czech Republic and European Union, most of your data is processed within the EU. However, some of our service providers may be located outside the EU, and we ensure appropriate safeguards are in place for any international transfers.

Transfer Safeguards

When we transfer your data outside the EU, we use approved transfer mechanisms such as adequacy decisions, standard contractual clauses, or certification schemes to ensure your data receives the same level of protection as within the EU.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through email or by posting a prominent notice on our website.

Notification Process

We'll provide at least 30 days' notice before any material changes take effect. We encourage you to review this policy periodically to stay informed about how we protect your information. The date of the last update is always displayed at the top of this page.

Privacy Policy